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Fix a wrong entry
Nothing posted is ever edited. Find the wrong entry, reverse it whole, and put the right one beside it.
In the books, the Wizard walks this task beside you and ticks each step from the books as it lands.
Find the wrong entry
Open the entry on the Journal page and read it against its paper: the receipt, the invoice, the statement line it came from. Say what is wrong — the amount, the account, the fund, the date.
A posted entry is never edited, so the fix is not a change to this entry. It is two more entries, and the next steps walk them.
(Done on the Journal page.)
Reverse the wrong entry, whole
From the entry’s own page, choose to reverse it. The reversal is written for you: every line of the original stands flipped, debit for credit, dated the day you make it. Say the reason in its note.
A reversal undoes the whole entry and nothing else — there is no reversing half an entry. If the wrong entry stands in a locked month, the month stays as it was locked: the reversal is dated in the month that stands open now, and its note names the month it fixes.
(Done on the Journal page.)
Record the right entry
Then record the entry as it should have stood: the right account, the right fund, the right amount, on the page the job is done on. Link the two in words — the new entry’s note names the entry it corrects.
The three then read as one story in the journal: what was written, that it was wrong, and what stands now.
(Done on the Journal page.)
If money came back, record the refund
Money that comes back is not a fix. A buyer brings a ticket back. A shop pays back too much. A payment was made by mistake and the payee sends the money back. The first record was right, and the money moving back is a new fact of its own.
Record it as a refund, against the first payment, from that entry’s page in the Journal. The tax follows the first sale: tax the society hands back is no longer held for the government. If no money came back, tick this step by hand and the walk is done.
(Done on the Journal page.)